Blank DVDs not recognized

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i having issues after attempting build regular dvd. keeps saying please insert dvd media, close tray, , click ok. know has been discussed in previous threads, have had no luck trying solutions. other dvd applications have on computer cyberlink dvd pro, , dvd architect studio 5.0. suggestions?

 

thanks!

have encore create iso on hard drive , use imgburn write disc

 

read http://forums.adobe.com/thread/1322583 notes on installing imgburn without toolbar add-ons

 

things , software avoid when authoring/burning disc

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start --> http://forums.adobe.com/thread/608660

#2 has why explained http://forums.adobe.com/thread/607390

plus http://forums.adobe.com/thread/562941



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