Create New Document - Suddenly Lost Ability for Customer Option

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hi -

 

all of sudden can't create customer profile when creating new document.  earlier selecting print profile.  tried opening new document , creating custome profile option grayed out. 

 

not sure if related created custome brushes yesterday don't appear today.  because of profile brushes created , without profile won't see brushes? 

can explain in detail , show screenshots of you're trying do?



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