Signing in problem!

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i know sounds awfully stupid, when try sign account, , click sign in, nothing happens.  doing wrong?  not used 1 computer, maybe wrong it.  fill out information, hit send link, , asks me subscribe.  have paid subscription.  when go acrobat.com page, allows me sign in , recognizes me. 

where (the url) signing in?

do see message bar @ top of browser indicates being blocked?

have tried different browser, such google chrome or firefox?

 

hope helps!

priscilla



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