I have many questions, I have called Support, they refuse to forward or give me Tech Support See Be

hi,

i have many questions, , have had frustrating time in touch correct person.

• i have called support twice, both times though technical question cloud, refused forward calls , told me there no technicall support cloud , have place questions here in forum.
• i continually told change password, 2 , 3 times week.  sysadmin, passwords minimum of 13 char/up/lower/number/special combo, have been. work out 100% approval in algorythm checker.   yes, 1 of persons had password stolen has caused me tad bit of inconvenience, such life.   normal? have gone on twitter few times verify emails, have got them often.
• my "cloud sync" hasn't worked since photoshop's site closed, know beause stored 20gigs of files, .ai,  , .eps, .psd eveything couldn't move revel (which btw, never got refund having purchase revel account 20gigs, when photoshop closed, never refunded.) 
• i wasn't worried cloud issue because work @ home, if go somewhere else.. work's not going me

 

since 3 weeks ago , having nothing problems cloud, errors in event log numerous

activation context generation failed "c:\program files (x86)\adobe\adobe dreamweaver cc\dreamweaver.exe".error in manifest or policy file "" on line . component version required application conflicts component version active. conflicting components are:. component 1: c:\windows\winsxs\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0. 7601.17514_none_fa396087175ac9ac.manifest. component 2: c:\windows\winsxs\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.76 01.17514_none_41e6975e2bd6f2b2.manifest.

in xml form:

 

- <event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 

- <system>

<provider name="sidebyside" />

<eventid qualifiers="49409">80</eventid>

     <level>2</level>

    <task>0</task>

  <keywords>0x80000000000000</keywords>

   <timecreated systemtime="2014-03-28t08:07:04.000000000z" />

   <eventrecordid>2269809</eventrecordid>

   <channel>application</channel>

   <computer>celtic-surfer</computer>

  <security />

</system>

       <eventdata>

      <data>c:\windows\winsxs\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7 601.17514_none_fa396087175ac9ac.manifest</data>

  <data>c:\windows\winsxs\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.760 1.17514_none_41e6975e2bd6f2b2.manifest</data>

<data />

<data />

<data />

<data />

<data />

  <data />

<data />

<data />

<data>c:\program files (x86)\adobe\adobe dreamweaver cc\dreamweaver.exe</data>

<data />

<data />

<data />

<data />

<data />

<data />

<data />

<data />

<data />

</eventdata>

</event>

manifest x86/64bit @ both dll files compiled cannot review content.

 

however should noted @ time, did not invoke dreamweaver, cloud did, , not first time.

this particular error occured 5 times in 3 seconds.

 

same 2 errors @ 3:49pm on 28th.

 

today, went , bought new solid state drive. brand new fresh os, downloaded cloud, cc, , of course edge products, dearly love btw.       seems working fine, except,

1.) did cs6 products go?

 

2.) why after being faithful product user/cloud supporter last 2 years, after going through trials , tribulations adobe, being asked renew license "one time per year fee" more monthly amount? ( deal: 599.80; payments @ 49.95 per month 599.40 go figure? ) so, i'm being asked pay same amount, make single payment , half software, litterally.   did miss paticularly important anouncement?

 

3.) of irreplacable files in cloud ai files, gone. yesterday, seem having sync turned off over-ridden system (adobes) , have upload 'garbage' files, , original files, caligraphy files no longer there. gorgeous image of little boy flowers no longer there. paid grand these files. stored them on adobe, because, well, deal images, you're best right, that's why bought storage on photoshop.com, told have move revel, not ai, eps, or pdf , don't remember png's. files, moved revel (purchased storage there.) , put on cloud , turned off file sync.  not idiot, maybe turned off, there's reason it, how dare override settings. have emailed, called, chat, google chat, irc, or snail mailed me, it's pretty easy attention.

i cry.

lost files,

asked pay 1 time instead on monthy, , there's not discount , no additional incentive. lost ability work without having connected internet, delimited here shortly since i'm on comcast.

 

and worst, absolutely worst part second time in row now, i've had issue adobe has gone on over year while support tells me paying customer, 'gee, sorry, no support cloud" , "no can't forward tech" (direct quote) , "the support cloud issues forum"

 

how can handle in future, nerves can't take anymore. seriously, i'm shaking i'm upset , hate writing this, or airing issues in public should be, imho, private.

are files (and folders) not seeing in creative cloud files folder on computer in archive @ https://creative.adobe.com/archive? checked , have 5000 files in archive.

 

you should able select items , restore them.

 

 

 

and realize there other issues resolve, lets files recovered first.

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