can't edit security features of my pdf files - why??

-

i sighned acrobat xl service

i can open & create pdf on computer

however when try edit security options can't

why??

i keep getting message telling me renew subscriptions

& if did retry in 15 minutes....

it's been hour & still getting message

does adobe not work on weekends @ all??

according account paid & have current active subscription

help!!!

hi marlene,

 

i apologize frustration has caused you.

 

are still experiencing trouble new subscription? let me know.

 

in meantime may find document helpful when it's working again:

 

faq

 

looking forward hearing you.

 

sincerely, stacy



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