InDesign CS6 crashes often while moving objects on page
persistent crashing while moving objects pasteboard live area, library live area, live area. both text , image frames. scrolling between pages in layout.
we working k4 publishing system, not implicated in crash reports. don't use font management tools.
all crash reports similar, implicating writing memory or virtual memory. research i've done date implicates this, there nothing concrete, no smoking gun. here's sample indicitive of crashes:
exception type: exc_bad_access (sigbus)
exception codes: kern_protection_failure @ 0x000000000000002a
crashed thread: 0 dispatch queue: com.apple.main-thread
thread 0 crashed: dispatch queue: com.apple.main-thread
0 com.adobe.indesign.text 0x24262040 getplugin + 4068096
1 com.adobe.indesign.text 0x2423f0c0 getplugin + 3924864
2 com.adobe.indesign.text 0x2400ae55 getplugin + 1614101
3 com.adobe.indesign.text 0x2401f751 getplugin + 1698321
4 com.adobe.indesign.text 0x24026200 getplugin + 1725632
5 com.adobe.indesign.text 0x24023fee getplugin + 1716910
6 com.adobe.indesign.text 0x24024b5f getplugin + 1719839
7 com.adobe.indesign.text 0x23fe7a69 getplugin + 1469737
8 com.adobe.indesign.text 0x23ffa685 getplugin + 1546565
9 ...adobe.indesign.incopyshared 0x20c51e43 getplugin + 256147
10 com.adobe.indesign.layout ui 0x2111ea87 getplugin + 336279
11 com.adobe.indesign.layout ui 0x2111fae2 getplugin + 340466
we have cs6 installed on mid-2009 imacs 10.6.8 or 10.8.5 , on brand new imacs (10.8.5) tons of memory.
we've remade templates scratch.
we've idml-ed remade templates , re-imported them.
we've removed items pasteboard on templates.
we've added ram.
we've upgraded os.
we've bought new hardware.
crashes persist. 1 have other ideas? we're out...
do have open or non updated incopy assignments in document?
More discussions in InDesign
adobe
Comments
Post a Comment