Problem with Tiff image...InDesign has frozen

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i tried download tiff image clip art disc. indesign has message box not close , cannot use indesign. indesign message says

error encountered reading tiff image. image may damaged or incompatable. resave image different settings , try again.

it not respond 'close' or x , have rebooted , still there. sc3 , have windows 8.1.

i have ordered update icn design. hoping not still there id download new software.

what mean rebooted , it's still there? mean same error if try toplace image again?

 

try opening image in photoshop , resave there (and want keep image on hard drive someplace id can find it, anyway, don't need insert cd everytime work on project).



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