Why when I log in to my virtual classroom with the admin account it appears a white screen?

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the meeting room is: meet18787284.adobeconnect.com

the admin account e******@*******.net

 

it appears white screen image attached whitesreecn.png

which number can dial have asistance méxico?

the number in oage 800-422-3623  i tried 00,01,001,+1 , didn´t connect kepp saying number doesnt exist

the link shown in image service plan page connect account (which shows white page or throws error). server url listed above active , working, may need log server, , select desired meeting room. meeting room urls should have after server url, example: meet18787284.adobeconnect.com/myroom

 

i've edited out email, public forum, , don't want information misused.



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