Can't re install CS5.5 - please help!
i trying reinstall cs5.5 (i use windows) uninstalled because have no space on hard drive, , have cc. can no longer open indesign files despite having in design cc. i've tried re install cs5.5 disk after installation these giant list of errors -
exit code: 7
please see specific errors , warnings below troubleshooting. example, error: ds013, dw025 ... warning: dw024, dw025 ...
-------------------------------------- summary --------------------------------------
- 0 fatal error(s), 74 error(s), 74 warning(s)
warning: dw024: payload: adobe photoshop cs5.1 core {08ef22bc-43b2-4b4e-ba12-52b18f418f38} requires ui parent following specification:
family: photoshop
productname: adobe photoshop cs5.1 core_x64
parent relationship not satisfied, because payload not present in session.
error: dw025: payload adobecode: {857cc5f0-040e-1016-a173-d55add80c260} has required dependency on:
family: indesign
productname: adobe indesign cs5.5 icon handler x64
minversion: 0.0.0.0
dependency not satisfied, because payload x64 , not supported on machine.
removing dependency list. product may function improperly.
warning: dw025: payload adobecode: {857cc5f0-040e-1016-a173-d55add80c260} has recommended dependency on:
family: adobe web suite cs5.5
productname: adobe media encoder cs5.5 x64
minversion: 0.0.0.0
dependency not satisfied, because payload x64 , not supported on machine.
removing payload dependency list.
warning: ds013: payload {b18c59ef-4209-4eee-b202-b8c611480643} dynamiclinksupport 7.0.0.0 installed , session payload {1a1e5ff9-d0fd-42a3-8e18-e5e7e95e1ab4} dynamiclinksupport 5.5.0.0 has no upgrade/conflict relationship it.
warning: ds013: payload {2a5d70ad-e4c3-4c3d-a18f-38b1ca51ce47} required common fonts installation 3.0.0.0 installed , session payload {cbdd7465-ce11-4a58-9497-c370b65923f1} required common fonts installation 1.0.0.0 has no upgrade/conflict relationship it.
warning: ds013: payload {4574d206-d61e-4555-b146-a16b01985e0b} recommended common fonts installation 3.0.0.0 installed , session payload {e39a5abd-516b-46f9-a042-694bba6a4e08} recommended common fonts installation 1.0.0.0 has no upgrade/conflict relationship it.
error: ds013: verifying payload integrity : failed code 1
----------- payload: {08d2e121-7f6a-43eb-97fd-629b44903403} microsoft_vc90_crt_x86 1.0.0.0 -----------
error: error 1324.the path documents contains invalid character.
error: install msi payload failed error: 1603 - fatal error during installation.
msi error message: error 1324.the path documents contains invalid character.
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
warning: dw036: payload cannot installed due dependent operation failure
error: dw050: following payload errors found during install:
error: dw050: - adobe extendscript toolkit cs5.5: install failed
error: dw050: - adobe buzzword cs5.5: install failed
error: dw050: - microsoft_vc90_atl_x86: install failed
error: dw050: - digital publishing: failed due language pack installation failure
error: dw050: - microsoft_vc90_crt_x86: install failed
error: dw050: - adobe photoshop cs5.1 core: failed due language pack installation failure
error: dw050: - adobe media encoder cs5.5: install failed
error: dw050: - microsoft_vc80_atl_x86: install failed
error: dw050: - suite shared configuration cs5.5: install failed
error: dw050: - dynamiclinksupport: install failed
error: dw050: - adobe photoshop cs5.1 international english language pack_adobephotoshop12-en_gb: install failed
error: dw050: - adobe xmp panels cs5: install failed
error: dw050: - adobe winsoft linguistics plugin cs5.5: install failed
error: dw050: - adobe hunspell linguistics plugin cs5.5: install failed
error: dw050: - csxs story extension: install failed
error: dw050: - adobe digital publishing application language files_adobedigitalpublishingapplang-en_gb: install failed
error: dw050: - photoshop camera raw: install failed
error: dw050: - camera profiles installer: install failed
error: dw050: - adobe extension manager cs5.5: install failed
error: dw050: - adobe xmp panels cs5_3.1_adobexmppanelsall: install failed
error: dw050: - adobecolorcommonsetrgb: install failed
error: dw050: - adobecolorphotoshop cs5.5: install failed
error: dw050: - adobe linguistics cs5.5: install failed
error: dw050: - adobe device central cs5.5: failed due language pack installation failure
error: dw050: - adobe mini bridge cs5.1: install failed
error: dw050: - adobe sing cs5: install failed
error: dw050: - adobe indesign cs5.5 common language files_adobeindesign7xcommonlang-en_us: install failed
error: dw050: - creative suite 5.5 design standard: install failed
error: dw050: - adobecolorcommonsetcmyk: install failed
error: dw050: - adobe indesign cs5.5 application feature set files: install failed
error: dw050: - microsoft_vc90_mfc_x86: install failed
error: dw050: - adobe linguistics cs5: install failed
error: dw050: - pdf settings cs5: install failed
error: dw050: - adobetypesupport cs5: install failed
error: dw050: - adobe csxs infrastructure cs5.5: install failed
error: dw050: - adobe indesign cs5.5 common base files: install failed
error: dw050: - adobecoloreu cs5.5: install failed
error: dw050: - adobehelp: install failed
error: dw050: - adobe indesign cs5.5 application base files: failed due language pack installation failure
error: dw050: - adobe indesign cs5.5 icon handler: install failed
error: dw050: - microsoft_vc80_crt_x86: install failed
error: dw050: - adobe indesign cs5.5 application language files_adobeindesign7xapplang-en_gb: install failed
error: dw050: - adobe device central cs5.5_devicecentral3.5lp-en_gb: install failed
error: dw050: - camera profiles installer_6.3_adobecamerarawprofile6.0all: install failed
error: dw050: - adobecolorja cs5.5: install failed
error: dw050: - adobeoutputmodule: install failed
error: dw050: - adobe winsoft linguistics plugin cs5: install failed
error: dw050: - microsoft_vc90_mfcloc_x86: install failed
error: dw050: - adobepdfl cs5: install failed
error: dw050: - adobecmaps cs5: install failed
error: dw050: - adobe toolhints cs5.5: install failed
error: dw050: - adobe csxs extensions cs5.5: install failed
error: dw050: - adobe indesign cs5.5 common language files_adobeindesign7xcommonlang-en_gb: install failed
error: dw050: - adobe reviewpanel cs5.5: install failed
error: dw050: - required common fonts installation: install failed
error: dw050: - adobe switchboard 2.0: install failed
error: dw050: - hil search: install failed
error: dw050: - microsoft_vc80_mfc_x86: install failed
error: dw050: - adobe player embedding 3.1: install failed
error: dw050: - microsoft_vc80_mfcloc_x86: install failed
error: dw050: - sitecatalyst netaverages cs5.5: install failed
error: dw050: - adobe indesign cs5.5 application base files2: install failed
error: dw050: - recommended common fonts installation: install failed
error: dw050: - adobecolorna cs5.5: install failed
error: dw050: - adobejre: install failed
error: dw050: - adobecolorvideoprofilescs cs5.5: install failed
error: dw050: - adobe bridge cs5.1: install failed
error: dw050: - adobe photoshop cs5.1 support: install failed
error: dw050: - photoshop camera raw_6.3_adobecameraraw6.0all: install failed
error: dw050: - adobe content viewer: install failed
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i'm not particularly technical stuff answer 'for dummies' amazing. have tried contacting support, directed me forum.
hi freyatp,
please refer kb doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
please see troubleshoot install logs | cs5, cs5.5, cs6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html information on how review installation logs
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