Exit and save in LMS

hello,

 

i having problems saving results in our lms after closing quiz. have seen several solutions pass, far none seem work.

 

- i've set end action close project.

- after quiz created slide button, gave action on succes 'exit'.

- i've changed code in utilities.js to

 

function docpexit()

{

     var win=window.open("","_top","","true");

     win.opener = true; 

     win.close();

}

 

and

 

function docpexit()

{

     finish();

}

 

and

 

function docpexit()

{

     lmsfinish();

}

 

but dont seem work either.

it not matter how close quiz, close button of browser, close button in captivate playbar, button of browser, keep getting errors , no results or attempts saved.

 

i using captivate 7 , publish in scorm 1.2.

 

any advice on how make our users exit content , save attempts , results?

i believe these 2 issues may related...i having similar issue under different conditions:

 

i'm using:

captivate 7

scorm 2004

template: sendtrackingdataatend

cornerstone lms

users accessing content via ie8, firefox , chrome

 

around 10% of users remain 'in progress' after have completed completion criteria (view 70% of slides.)

i have heard of higher incidence of 'non-completion' if user has more 1 browser tab open.

any suggestions or ideas why users not being recognized 'completed'?

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