PC powering off when Video in Browser if Adobe Flash used...
hello.
my pc may randomly power off when using adobe flash video in browser.
similar topic:
http://forums.adobe.com/thread/1258555
a) temperatures in system ok.
b) system survived multiple stress tests. focused on psu, on cpu, other on memory , other on graphics.
c)tested on:
opera 12 , 20
browsers either playing flash, chance power off. when uninstalled opera requested adobe plugin automatically on youtube.
internet explorer 11
if adobe activex not present, videos on youtube played via html 5 without trouble. when activex installed there still no trouble, since have amd graphic card, ie requested enable "amd steady video plugin". once enabled there still chance power off pc.
catalyst settings:
when amd steady video not installed, or disabled chance behavior still here.
if installed , enabled, system did not crashed due this.
i tried latest adobe flash 12, , previous 11 causing this. tried older catalyst (13.12), , behavior repeats.
event log:
empty. literally looks when pulls plug out.
gpu behavior:
usually last observed thing gpu clocks full frequency while, , "video frequency" of 501mhz.
other behavior:
this behavior more happen when pc "freshly booted". longer running, longer took power off.
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the symptoms confusing me. issue surely @ least partially hw related, bound adobe flash. no other hw accelerated video codec causing similar behavior (at least until now).
on other hand, bound adobe flash 12 or latest 11, , catalyst settings.
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can recommend me adobe flash version not using amd steady video @ all?
thanks.
hello
i have 1 update on issue:
last event in event viewer "software protection service stopped".
in 1 case did not caused immediate power off, temporary hang until service restarted again. try verify again
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