Thread: password and reboot problem

i'm new ubuntu user (as of 2 days ago) , having problem admin password. got asus x201e preloaded ubuntu. came temporary admin user, , added admin user. not prompted create password user, asked password each time try admin task (in users panel under system settings says "account disabled" in password box). under original temp user don't have admin privileges, , therefore can't make changes system. have tried requires me have admin password, knowledge doesn't exist! i've tried potential default passwords (carriage return, admin, password, default, ubuntu) none of them has worked.

have tried reboot in rescue mode recommended few posts read, system not seem reboot. screen goes blank when restart or shut down, shortly returns ubuntu. holding down shift key during process doesn't change anything. i'd try next step, not sure how proper reboot grub menu.

hope can help! thanks. otherwise using ubuntu, , eager continue.

holly

hi

welcome forums

lets information first

open terminal , type

code:

groups

copy , paste output next post.

same command

code:

cat /etc/default/grub

kind regards

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