Bullets and numbers changing when PPT slides are imported - Captivate 6

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i hoping has solution problem occurred week captivate 6 - never had kind of problem previously.  use captivate 6 merge audio powerpoint online education programs nurses.  when uploaded powerpoint slides new presentation week, of bullets , numbers changed characters.  when tried edit powerpoint slide through captivate, correct, when went captivate screen, wrong characters in place.  able make temporary less-desireable solution - used powerpoint print individual pdf images of each slide importing errors , replaced text on slides image created.  not perfect worked. 

 

however, hoping may have solution. included 2 images below of numbering - 1 on left powerpoint , 1 on right shows in captivate.  in other slides, or numbers changed } instead of number.  tried captivate fix see in image below, able letters under 3 appear few different combinations  never correct a, b, c.  or suggestions appreciated. originally, 3 appeared a able remain 3 eventually. 

 

16 - ppt crop.jpg16 - captivate crop.jpg



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